| 회사개요 |
나스닥상장 글로벌 마케팅 기업 |
| 모집제목 |
Innovation (Sr.) Consultant |
| 근무지역 |
서울특별시 |
| 제출서류 |
이력서, 경력기술서, 사진파일첨부(국문) |
| 전체경력 |
7년 이하 |
나이 |
제한없음 |
| 학력/전공 |
대학교(4년) 졸업 이상 |
| 모집내용 |
Responsibilities:
• Co-innovate with our clients to outline transformation roadmaps.
• Support delivery, account management, sales teams in problem solving and driving business
growth.
• Opportunity Identification by conducting detailed Process Discoveries &/ Customer Journey
Mapping
• Develop Innovative solutions which helps in addressing the identified people, process, technology
opportunities.
• Lead innovation related discussion with the clients during pre-sales meetings, client orals, Due
Diligence, site visits, business review meetings, innovation councils and Consulting engagements.
• Work closely with project management, IT, delivery teams to implement solutions as designed
and monitor results / impact.
• Create a culture of problem solving by imparting trainings.
• Identify new technologies which can help us improve CNX &/ our client’s business processes.
• Improve existing technology assets / offerings by contributing to refining product backlogs and
by supporting POCs.
Skills & qualification required:
• 6-8 Years of overall experience
• Comprehensive understanding of Business Process Service & CX business & associated channels
• Strong expertise in industries/domains like Automotive; BFSI; Consumer Electronics; Energy and
Public Sector; Healthcare Services; Insurance, Media & Communications; Retail & eCommerce;
Technology; and Travel, Transportation & Tourism
• Solution Building – Business Transformation Roadmaps
• Transformation / Process Re-engineering (RPA, Cognitive, Bots, Messaging, Analytics, Lean / Six
Sigma)
• Strong understanding of AI enabled Conversation Bots (Chat Bots, Email Bots, Social Bots,
Knowledge Bots, etc.)
• Expertise in conducting Process Discoveries & write Process Design Documents
• Lean Six Sigma BB / MBB Certification
• Agile/ Scrum Certification
• Experience in Organization Change Management
• Experience in Agile Methodology
• Experience in Customer Journey Mapping
• Very good understanding of Design Thinking
• Excellent verbal and written communication skills - English
• Excellent Presentation and Use case story boarding skills.
• Very strong internal and external stakeholder management
• Strong Power Point and Excel skills
• Ability to work with cross functional teams.
• Ability to travel up to 25% |
| 기타정보 |
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